What is direct billing?

• We submit the fees on the client's behalf, as a courtesy and added benefit to our services.
• Direct billing does not guarantee payment.
• The insurance company decides whether they will pay or not.
• Insurance companies may do one or more of these actions:
  • Pay part or all of the claim.
  • Require you to submit the claim yourself even after we have directly billed them.
  • Reject the claim payment.

We do not have access to your insurance policy. We are only able to submit claims on behalf of clients. We are not privy to each client's policies, payable coverage, insurance entitlement and other insurance information.

Please contact your insurance company to confirm what kind of coverage you have.